Shipping & Returns

Shipping

We offer free ground shipping on USA domestic on orders over $150.

Shipping charges for your order will be calculated and displayed at checkout for all orders under $150.

All orders are processed within 1-4 business days after receiving your order confirmation email. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

*Items returned to sender because of a customer address error will be recharged the shipping rate.

 

Returns

In-store purchases must be returned within 20 days to get a full refund. 

We offer Free Returns on all domestic U.S. orders! We are so confident in our product and know you will love it, but know that sometimes things just don't work out!

If you are unsatisfied with your purchase for any reason, we are happy to accept returns within 20 days of your order being fulfilled. Items must have tags still attached and be unused, unwashed and in their original condition. Your return will be refunded in form of store credit only.

We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.

Items marked Final Sale can not be returned. Jewelry, hats and sale items are considered final sale.

 

If you would live to cancel your order or have any questions, we are always happy to help, email at info@rosesthreadboutique.com